Introducing the new model for marketing services

Your own personal creative team is ready and waiting. All you have to do is subscribe.

January 7, 2026

5 min read

Post Author & Contributors

Lauren Bennett

Customer Success Manager

Real people. Real creative. No AI. No agency fees.

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Introducing the new model for marketing services

January 7, 2026

faq

Got any questions?
We've got answers.

For anything not covered below, open a live chat with our team and we’ll get back to you ASAP.

Still have questions?
Ask us!

How do I get started?

Getting started with Zapli is simple. Just sign up, select the services and social channels you want, and answer a few onboarding questions so we can get to know your brand. You’ll receive your marketing assets within 7-10 days! The entire signup process usually takes less than fifteen minutes.

Why are you so affordable?

We stay efficient so our prices can stay low. Our streamlined, tech-enabled model cuts out office overhead and other agency bloat so our savings can become your savings.

Are my deliverables created by AI?

No. Every deliverable is created and reviewed by a real person. A professional graphic designer creates your posts, while a copywriter writes your copy. Our team uses your brand, goals, and feedback to create work that feels personal to your business.

How much does it cost?

Subscribe to a full creative marketing team for less than the cost of a fancy gym membership. Plans start at $99/mo and are fully customizable to fit your needs. There are no hidden fees, so what you see is what you pay.

Where are you located?

We're headquartered in New York City and fully remote, with 15+ team members spread across the globe. We recruit talent from over 20 countries throughout Asia, Europe, Australia, and North and South America, so whatever your brand needs, we've got the right person for the job.

Every team member works exclusively for Zapli. No subcontracting, no outside firms.

How often am I charged?

All plans are monthly subscriptions. You're billed on the same calendar date each month, starting from your sign-up date. Plans auto-renew until you decide otherwise, and you can switch, pause, or cancel anytime through your client portal.

Where do you get the visuals from?

It depends on what you've got. If you have existing brand photos or assets, we'll use those. If you're starting from scratch, we'll source premium stock photography or go the graphic design route, whatever fits your brand best. We'll figure it out together during onboarding.

How long does it take to get my content?

Once onboarding is complete, you’ll receive your first batch of marketing assets within 7-10 business days. Our assets are always human-made (no AI slop), so our delivery timelines balance your need for speed with your right to high-quality content.

How do we communicate?

You’ll have access to a client portal with a dedicated account manager who can be reached via live chat or email for questions, project updates, and more. You can always expect a response within 24 hours, usually much faster.

Do you need to share my login details?

Nope. You connect your social media accounts through the official integrations inside our scheduling platform. No passwords needed, ever.

What is your cancellation policy?

You can cancel anytime, directly inside your client portal. Just hit 'cancel subscription' and you're done. No calls, no emails, no hassle.

What happens if I don't like what you create?

Your satisfaction is important to us. If our initial assets don’t hit the mark, we’ll use your feedback to keep tweaking. You’ll receive three rounds of revisions in the first month and one round of revisions every month that follows. Along the way, you can work directly with your account manager to make sure our assets are meeting your needs.

Is the content custom made just for me?

Absolutely. Your assets are created by real creative marketing specialists, not AI. We do not recycle content, and every deliverable is customized to your brand, voice, audience, and goals. The more detail you share in your onboarding form, the more we can personalize your content.

Are there any refunds if I don't like the service?

Your first month includes two rounds of revisions, followed by one round of revisions each month after that. If the service still does not meet your expectations after you participate in the revision process, new customers may request a full refund of their eligible initial subscription fee within 14 calendar days of receiving their first batch.

The guarantee applies to the initial subscription only. Renewals, add-ons, one-time purchases, and approved or used deliverables are not eligible for a refund. We also provide a dedicated account manager and live support throughout your subscription.

Can I resell your services to my own clients?

Yes! You can resell our services to your clients under your own brand. Just reach out to us at partners@zapli.com to get started as a white-label reseller.

One subscription for all your marketing needs. Cheaper than agencies, faster than freelancers.